Lead follow-up for landscaping and hardscaping companies
When a homeowner asks for a quote, they get a text back straight away with times for a site visit. You stay on the job; the lead doesn’t go cold.
Why leads go cold
Most quote requests arrive in the middle of the working day, when you’re on site and your phone is in the truck. By the time you call back in the evening, many homeowners have already contacted someone else.
It isn’t that they didn’t like you. The company that replied first simply made the next step easy.
What the follow-up system does
It replies for you the moment a request comes in, and keeps the conversation moving until there’s a booked site visit.
- A text back within moments of a quote request, in your business’s voice
- Two or three times offered for a free site visit, so booking takes one reply
- A reminder the evening before the visit
- A friendly follow-up if a quote goes quiet
- Every conversation visible to you, so you can step in at any time
What it doesn’t do
It doesn’t send spam, buy lists or text people who didn’t ask to hear from you. It only follows up with homeowners who contacted you first.
Common questions
How fast should a landscaping company reply to a quote request?
As fast as you reasonably can. Homeowners often contact more than one company, and the first one to reply with a clear next step is usually the one that gets the site visit.
Will the texts sound like a robot?
No. The messages are written with you, in plain language, and signed with your business name. Homeowners just see a quick, polite reply.
What if someone replies with a question?
You see the whole conversation and can answer yourself whenever you want. Simple questions about times and next steps can be handled for you.
Do I need new software?
No. We set it up and connect it to your website’s quote form. You don’t have to learn a new app.
Part of one system.
This works best connected to the rest: a website that brings in quote requests, instant follow-up, review requests and posts from your job photos.